‘Your money is safe’: Paytm Payments Bank assures customers in email, text
Paytm Payments Bank on January 2 sought to soothe troubled customers by sending out emails and text messages assuring them that their money is safe, as per an NDTV report.
Days after the central bank issued orders for Paytm to halt all new deposits and credit transactions after the month’s end (February 29, 2024), the mass communication came as a way to assure customers of services, it said.
Prefaced as an “important update” the communication said: “Your money is safe with the Bank.”
It also acknowledged that while as per RBI’s directives, customers may not be allowed to add money to their wallets post-February 29, withdrawals will continue uninterrupted.
“There is no restriction on withdrawal of money from your existing balance even after Feb 29, 2024. For any further assistance, please reach out to us via the 24×7 help section on the App,” it read.
Here’s your comprehensive 3-minute summary of all the things Finance Minister Nirmala Sitharaman said in her Budget speech: Click to download!
Download Finplay News App to get Daily Market Updates & Live Business News.
More
Less
Published: 02 Feb 2024, 08:40 AM IST
Ganesh
http://ganesh@finplay.inFinance enthusiast, Mutual fund expert.